Every month, we take some time in between meetings, e-mails, and support tickets to get to know one of our colleagues a bit better and beyond the usual office talk. This time, we went to Kuala Lumpur to talk to Erna, who was happy to share her journey within Blue Wireless and what she does when she is not rocking it at work.
Hi Erna, for an easy start, tell us a bit about you.
Hi everyone, my name is Erna Syafinaz, and I’m 27 years old. I am originally from Johor but currently living in Kuala Lumpur. I graduated with honours from the Malaysia Sabah University with a Bachelor of Computer Science (Network Engineering).
Seems like you were already on the right path towards Blue Wireless, but was it that straightforward?
Well, almost. Before I joined Blue Wireless, I use to work as a Customer Service Executive for a Celcom project for 5 months. That was my first job after I graduated, where I learned key soft skills, especially when dealing with customers.
After that, I found Blue Wireless’ Network Support Engineer position on JobStreet, and I was keen to apply as it was closely related to my studies. I felt very excited when I got an offer to join the team, even more, when knowing I would be joining a multinational company – which would be the first time for me.