Field technicians spend weeks at a time on the road; consumer retail has moved beyond the shop; business travel is no longer limited to the executive set. Even pre-pandemic, the world was going mobile, with people out of the office as much as in it.
They’re your frontline workers, face-to-face with customers and bringing your brand to the world. And they all need connectivity. Today’s worker expects the same applications and data in the field as in the office. But it’s surprising how many companies leave the choice of how to connect up to the individual.
From on-the-road workplaces to pop-up shopping outlets, staff often rely on their personal mobile phone plans and public Wifi to get their work done. They’re connecting in cafés. Mailing from malls. Going wireless at wind farms. And consumer calling plans can be patchy and insecure. (You won’t find an SLA or failover guarantee at your local phone shop.) If things go wrong, there’s no Plan B – and if you haven’t yet, it is time to address this.
Let’s go to the source: why the router is key
To provide enterprise-grade wireless connectivity (meaning reliable, secure, and guaranteed), you need a router: the “on ramp” to the internet that gives corporate infrastructure like VPNs and SD-WANs its underlay. Devices like laptops, tablets, and phones connect to the router, which connects them to the internet. It’s efficient, easy to manage, and scales up well.
Trouble is, traditional routers aren’t exactly pocket-sized. Which means when your people are out and about, they’re unlikely to have a router with them. And that means mobile workers – a team of engineers fixing a problem, or a phalanx of salespeople bringing in the deals – can’t enjoy the same standard of connectivity as their site-based colleagues. They’re often forced into using their personal phone plans, public WiFi, even piggybacking on a client’s network.
Our latest partnership changes all that.