6. What router is included in the service? Is it under warranty?
With intense price competition, providers usually sell off cheaper consumer routers to businesses under the guise of a managed enterprise-grade device. These don't provide the security or control needed to cater to sophisticated enterprise networking requirements. If the router dies, is there any replacement? And how fast can a replacement be deployed?
Because of these risks, more businesses are embracing Hardware-as-a-Service (HaaS) to rent enterprise-grade routers instead of owning them. This passes on the risk and complexity of leasing, licensing, and on-site replacement to a service provider like us, allowing you to focus on your core business.
7. What other professional services are possible?
Most providers now offer voice services on the same line as your internet, eliminating additional hassle and cabling. Other services, such as cloud-based security and web filtering, represent worthwhile additions, with the latter allowing you to ensure your staff is not draining bandwidth streaming videos during office hours.
It's also worth asking how your ISP handles wireless connections and new IoT developments. Of course, you could source these additional services yourself, but outsourcing to a specialist streamlines the process and ensures you can access the services that your company needs.
Making the right choice
Competition between ISPs is fierce. With every player claiming to offer the best performance at the best price, making a choice is becoming more and more complex.
At Blue Wireless, we understand how essential robust network solutions are to modern businesses. As the first global service provider for wireless connectivity, we have experience delivering reliable LTE/5G solutions in over 80 countries. Our hands-on team of professionals can answer the seven questions above and more, ensuring your business gains access to an ISP you can depend on.
Make the right questions or contact us to learn more.