Blue Wireless is a global leader in providing Wireless Network Solutions for Global Enterprises. With global coverage in over 80 countries, we are transforming the way LTE/5G and Starlink technology is used for connecting branches, remote sites and vessels using wireless solutions.
Headquartered in Singapore with local operations in Australia, Malaysia, Netherlands, UK and United States, Blue Wireless makes the roll-out of projects a painless and predictable. But technology is only one part of our success story – our "secret sauce" is our people: our creativity, hands-on attitude, and our willingness to go above and beyond for our customers are what keep us growing, hence continuously looking for new colleagues to join and be part of our journey.
Account Manager at Blue Wireless
Based in our Singapore office, your primary focus is getting new customers onboard and taking care of the existing ones. You will be supported with Inside Sales and Technical Support to manage the whole sales process. Since our customers and business partners are both local and global, you will be required to travel depending on the business needs.
What's on your plate?
Account Management
Client satisfaction is second nature to us, that’s why you’ll make sure that we build and maintain strong strategic relationships with our stakeholders. You will manage the sales process from beginning to end – from onboarding our customers to after-sales customer management. As such, you must develop deep understanding of the clients’ key business drivers influencing their decision-making process and how such decisions relate to their requirements for our services. You’ll also see to it that our clients’ outsourcing needs and our own objectives for the account are perfectly in sync.
Devising win-win solutions for all parties
You’ll be a steward to our clients, playing a pivotal role in helping our clients achieve their business goals – You must be able to ‘own’ the whole sales cycle, work it from start to finish, and manage a pipeline of opportunities. As you tend to our clients’ best interests, so should you represent ours by being on the lookout for opportunities to cross-sell our other services. Collecting fees from clients and tracking outstanding payments also fall on your shoulders.
New Business Development
Develop new opportunities from new leads, either through your own network, referrals or from our own marketing efforts. You should be able to get our new customers excited about our services, educate them on our products, and turn them into long-term satisfied customers.
Staying at the forefront of operational excellence
You’ll be the main visionary and strategist for our regional plans. As such, you must understand the clients’ business needs inside and out. You’ll be the go-to person for the overall operations—taking charge of all the resources—including technology, manpower and standard operating procedures—needed to run the operations smoothly and seamlessly.
Driving team success
Apart from the technical aspects of the role, you’ll also create a culture of collaboration, positive learning and teamwork. You’ll be the heart of the account team, resolving conflicts among members and ensuring that respect for individual differences always prevails. More importantly, you’ll lay the groundwork for the future, ensuring we have the next generation ready to move up (or across) and fill roles at the company. You will be working closely with our Global Head of Sales Operations, Global Head of Product and Applications, Procurement Manager, Sales Coordinator, Finance, and third-party business partners about technical product presentations and presales briefings that will equip you when meeting customers.
If you -
- have a bachelor’s degree
- have at least 2 years of sales experience in the corporate (global) environment (preferably in the IT/Telecom sector and/or enterprise services)
- are customer-centric and sales-driven (commission-based), detail-oriented, organized, and have a hands-on approach to solution-building for our customers and business partners
- are a strong team player, excellent English communication, and interpersonal skills
- have the ability to present complex topics to senior leadership
- are excellent in problem-solving, analytical, and strategic thinking skills
- are proficient in Microsoft Excel and other data analysis tools
- have the ability to work independently and prioritize multiple tasks in a fast-paced environment
-we'd love to hear from you.
Joining us is a great opportunity to enhance your professional career globally and make a real impact in a tech company that is growing exponentially in a fast-paced environment. Come grow with us!
You'll be-
- Part of a global professional team of networking solution experts
- Given the opportunity to make a difference, in helping with the development of the role and the business
- Offered many career development opportunities as the company grows and evolves
- In a “destination workplace”: work with great managers, in an ideal workplace, while doing meaningful work
- Surrounded by highly supportive peers in a healthy working environment