Customer Story | 08 May 2022

Enabling connectivity in remote industrial areas

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More and more remote sites are requiring connectivity for remote users, especially as they expand into new territories. Our customer is seeking a solution that would enable low-cost high-speed Internet access to staff working in remote areas.


Sebarok Island is an industrial island located on the Southern coastline of Singapore. While there are extensive oil storage and refueling facilities, wired internet connections are unavailable. Companies and staff working on the island have been trying to use mobile connectivity, experiencing poor performance and regular network disconnects.


Hertel, a leading international industrial services company, engaged Blue Wireless to implement reliable connectivity for its operations team.

Blue Wireless deployed a Cradlepoint AER 1600 router in combination with Poynting’s XPOL-2 LTE Mimo Antenna and Blue Wireless 4G/LTE Multi-network data plans. Cradlepoint enables intelligent cloud management of the connection while Poynting increases signal reliability ensuring a stable, high-quality connection with higher data throughput for users.


The Cradlepoint-Poynting solution improved network performance for the remote site by a factor of 20 times, with download speeds increasing from 1.5Mbps to 40Mbps.

Blue Wireless monitors the connection pro-actively using Cradlepoint NetCloud and ensuring the Hertel team at Sebarok enjoys reliable connectivity for their business operations.

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